Published At: 2026-08-11 17:05:33
Before: orders lived in Instagram DMs
A four-year-old shop in Banqiao with beautiful product photography and every order arriving by DM. The owner spent two hours each night copying orders, working out shipping and checking stock.
Where it broke
- No stock record, so the same item sold twice regularly
- Shipping fees judged by hand and often wrong
- Listing one product took three days, including waiting on a developer
The rollout
Weeks 1-2: audit the catalogue and shipping rules. Weeks 3-4: migrate 180 products. Weeks 5-6: apply for ECPay payments and store pickup. Weeks 7-8: soft launch and training.
After
- Listing time: 3 days to 40 minutes
- Daily reconciliation: 2 hours to 15 minutes
- Oversells: about 4 a month to zero
In the owner words
"The best part is not the prettier site. It is that I can close up and go home."
